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FREQUENTLY ASKED QUESTIONS:  SERVICE DOGS

Updated 4.20.10


My dog is great with people. He would make a terrific service dog.

If you mean that he would enjoy interacting with people in hospitals and nursing homes, he would make a good therapy dog. A service dog assists a person with a physical or emotional disability. Therapy dogs do not have the right to enter public places, like the post office; service dogs do. Therapy dogs enrich the lives of others, and you will no doubt find this work rewarding. We can help prepare you. See our "Therapy Dog Training" page for more information

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How can I get a service dog?
At Paws 4 Liberty, because we select certain dogs ahead of time and train them in anticipation of finding just the right person for them, we may have a dog in house that may be suitable for you. We strive to match the right dog with the right person. Please contact us to describe your needs, be prepared to meet the dog in person, and train with us for a certain period of time. Training periods and prices vary, depending upon the skills required of the dog and the number of follow-up lessons you will need to ensure you are ready to enjoy a safe and practical life in public with a Paws 4 Liberty partner at your side.

Given the expense of frequent travel, and our desire to monitor dogs we have placed over time, most of our clients live in Florida.

If you have already rescued your potential service dog, we may be able to help you train him. Schedule an evaluation with us first. We will test his reaction to other dogs, trainability, relationships to people, and physical health, among other things. Please be aware that we cannot guarantee that the dog you have chosen will have the degree of socialization, emotional fortitude, and physical characteristics you require.

Regardless of your choice, be prepared for hard work developing a relationship with your dog. This is not an overnight or impulse purchase. 

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How can I get my service dog certified or registered?

The ADA does not require service animals to be "certified." Beware of organizations that offer online training, quick turnaround training for rescued dogs, service dog “kits,” 1-800 numbers, or other paraphernalia. We evaluate all the dogs we train, graduate only some of them to “service dog” status, and place others as pets in loving homes. Dogs that graduate go home to their new handlers with a Paws 4 Liberty vest, collar, and identification card. 

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Where do you get your service dogs?

Some of our service dogs are the product of our breeding program; some were rescued from animal shelters or given to us by private individuals; others were donated to us as puppies by their breeders. 

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How much does a service animal cost?

Trainer and acquisition fees may range from hundreds to thousands of dollars, depending upon your needs and the readiness of the dog for service dog work. Some people ask for sponsorship for their service dog from friends and family or local organizations such as businesses, churches, and civic groups. Others may develop web sites or use other social media to raise money.

Assistance Dog United Campaign (www.assistancedogunitedcampaign.org/) raises funds in support of the assistance dog community. ADUC accepts voucher applications for new assistance dog partnerships. Vouchers are issued once a year and the decision of to whom to give the vouchers is based on disability and financial need.

Although we can help you with leads for assistance, we do not provide grants or scholarships at this time. 

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What if I’m a veteran?

Veterans in our area may direct inquiries to the Independence Fund at www.independencefund.org

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Can I train my own dog to be a service dog?

One of the big challenges for people training service dogs is getting the dog adequately trained for public access. Not all dogs have the temperament to handle the stress of working in public. Service dogs must perform their jobs without interacting with people or other dogs, and they cannot show fear or aggression. They must eliminate on command, and in areas you choose. Finally, the tasks often required of them are beyond the skill level of many professional trainers, not to mention the general public.

You must meet the ADA definition of having a "disability" and, to be considered a service dog, your dog must be trained to perform tasks directly related to your disability. Puppies are not “service dogs” because they have not been trained tasks related to your disability - after all, they are still learning to Sit. Dogs and puppies in training are called “service dogs in training.”

Under our Train Your Own Service Dog program (paws4liberty.org/html/train.htm), we will evaluate, board & train, and work with you in private lessons. We will make every effort to transform your pet into your partner, but there are no guarantees. We will keep you informed each step of the way to minimize your emotional investment and expense. Some dogs make it, and some may remain your beloved pet. In that case, we can help you search for a service dog that will be a compatible addition to your home.

The Delta Society’s Minimum Standards for Service Dogs (www.deltasociety.org/Document.Doc?id=170) documents the recommended characteristics and minimum set of skills required of all service dogs.

Although many books and videos are available on dog training, and some address service dog training in particular, we have not yet met a dog who could read. Please save your resources for interaction with a professional trainer.

Assistance Dogs International has developed a Public Access Test (www.assistancedogsinternational.org/publicaccesstest.php) that reflects what they feel a service dog team should know to be safe in public. It will give you an idea of the standards you (and the general public) can and should expect from a trained service dog. 

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I was denied access with my service dog/animal. What can I do?

Find information availabe from these agencies:

  • Access to public places with a service dog and other rights under the Americans with Disabilities Act (ADA):
    Department of Justice at (800) 514-0301; TTY (800) 514-0383; www.usdoj.gov/crt/ada/adahom1.htm
  • Housing with a Service Animal:
    Department of Housing and Urban Development at (202) 708-1112; TTY (202) 708-1455; www.hud.gov
  • Traveling with a Service Animal:
    Department of Transportation at (202) 366-4000; www.dot.gov
  • Bringing your Service Animal to Work:
    Job Accommodation Network, a free service of the Office of Disability Employment Policy of the Department of Labor, at (800) 526-7234; janweb.icdi.wvu.edu

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How can I get my service dog/animal allowed in housing?

Landlords, tenants and owners in multifamily housing, housing management associations and realtors often have questions about service animals in housing that traditionally has had no-pet policies. Sometimes, service dogs may exceed weight limits in rental agreements.

In many areas, despite federal and some state laws that protect people with disabilities to have service animals in housing, confusion about rights and obligations persist. This can lead to discrimination.

The Federal Fair Housing Amendments Act (www.justice.gov/crt/housing/jointstatement_ra.php) is the law that most often helps to provide the guidance necessary to answer the questions that arise about service animals in housing. Advice about individual circumstances and about the legal interpretation of the Fair Housing Act can be obtained from your local Housing and Urban Development (HUD) office. 

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I want to get a service dog/animal for my child.  Is this possible?

We will train a service dog for your child if he or she is able to communicate and mature enough to understand and participate in the training process. Most children younger than ten years old are not ready, but we will evaluate families on a case-by-case basis. 

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How does an dog/animal qualify to become a psychiatric service animal?

The Americans with Disabilities Act, 1990, (ADA), defines service animal as: "any animal individually trained to do work or perform tasks for the benefit of a person with a disability." The ADA defines a disability as: "a mental or physical condition which substantially limits a major life activity such as caring for one's self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working."

To be considered a service animal, the animal must be trained to perform tasks directly related to the person's disability. “Comforting" or "giving love," although clinically proven to be beneficial for people, would not be acknowledged as a trained "task" by the Department of Justice, which enforces the ADA. Examples of trained tasks performed by psychiatric service dogs can be found at www.iaadp.org/psd_tasks.html

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Can my service dog ride in the airplane cabin with me? What is required?

Service dogs are allowed to ride in the airplane cabin with their handler. For more information contact the Department of Transportation at (202) 366-4000; www.dot.gov

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How can I identify if an animal is a service dog and not just a pet?

The simple answer is to ask the handler, “Is this a service dog?” You may also ask what tasks the dog has been trained to do for the handler. A service dog can be any breed or size.

There is no Federal requirement that the dog wear any special gear or identification. Also, there is no requirement that the handler carry any certification papers showing that the dog has been trained as a service dog. Although you may not be asked by law about the nature or extent of your disability, or why you need the dog, you may be asked to describe the three tasks the animal does for you.

Part of our job is to prepare you for public encounters. We will help you explain to the public, by turns curious, friendly, and sometimes hostile, why your dog is with you. We have found that most people are supportive and if not, in need of constructive dialogue and education. Although most public encounters are uneventful, some can be upsetting or counterproductive for your dog, as when a group of children stop to pet him at the same time as he is trying to pull your wheelchair.  

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Where can I get a vest for my service animal?

While you are participating in our program and ready for public outings, we will provide you with an embroidered Paws 4 Liberty vest for your dog. You will take the vest with you when the two of you graduate. The cost depends upon the size of your dog or puppy, but ranges from $50 to $75. 

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How should I treat my service dog once he or she comes home?

Your service dog is not a pet and has different requirements for optimum functioning than a companion animal. We ask that you abide by the following:

  • Do not tie out your dog or ask him or her to live outside so you can "slowly integrate" him or her into your family. Crate him inside if need be.

  • Do not treat your service dog as a family pet; by definition, these are not companion animals, but carefully selected for drive, courage, and stamina; they need work, exercise, and a job to do for you on a daily basis. They must run and work, not just hang out.

  • Do not expect your service dog to perform at 100% capacity unless you have been training at 100% capacity. There is no on/off switch on a dog.Do not expect your service dog to integrate or "play" with your other pet dogs or cats. Although we have made every effort to socialize our dogs, he or she may require separate crating or sleeping arrangements; walking or feeding times, etc.

  • Do not think of your service dog as a loan or gift, but a long-term commitment you have made to another living being. We train our animals to provide you with at least six years' of working life. We honor our dogs, and will take them back, but we are naturally disappointed if it is because you are moving, allergic, don't have enough time, have too many dogs, etc.

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Do I have to pay for my dog?
Although we are a not-for-profit organization, the cost of running a kennel and paying a dog trainer and kennel help is not insignificant. We train and exercise our dogs many times a day; there are no "sick days" in animal husbandry. Our expenses include cleaning supplies, food, training tools and toys, special devices to train dogs to help the disabled, nonstop laundry, and routine veterinary care. We appreciate donations at all times, especially at the time of placement. As a 501(c)(3), our returns are subject to Federal audit and filed by a professional annually.

Volunteer help is always appreciated; our volunteers work in the kennel and help to keep it clean and organized, build jumps and training devices, keep the facility in good repair and attractive for onsite visits by applicants and clients. The skills you use at work are probably the very skills we need here. Let us know about them.

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May I tour your facility?

Tours are available to those interested in training or boarding with us by request only. Because we are a working kennel, and the safety and security of our dogs is our top priority, we cannot accommodate tours without prior notice.

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Paws 4 Liberty, Inc.  *   8939 Palomino Drive  *   Lake Worth, FL  33467